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Imprint (Impressum)

Information according to § 5 DDG (German Digital Services Act)

RacingHub Karlsruhe
Owner: Martin Streile
Margarethenstraße 24
76185 Karlsruhe
Germany

Contact

Phone:+49 15223253557
E-Mail: info@racinghub-karlsruhe.de

VAT ID

Value added tax identification number according to § 27 a of the German VAT Act (Umsatzsteuergesetz):
DE460044918

Editorially Responsible

Responsible for the content according to § 18 para. 2 MStV (German Interstate Broadcasting Treaty):
Martin Streile
Margarethenstraße 24
76185 Karlsruhe

EU Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/.
You can find our e-mail address in the imprint above.

Consumer Dispute Resolution / Universal Arbitration Board

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Privacy Policy

1. Data Protection at a Glance

General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you could be personally identified.

Controller for Data Processing
Data processing on this website is carried out by the website operator:

RacingHub Karlsruhe
Owner: Martin Streile
Margarethenstraße 24
76185 Karlsruhe
Germany

E-Mail: info@racinghub-karlsruhe.de

2. Hosting, E-Mail, and Services

Web Hosting via Netcup

We host the content of our website with the following provider:

netcup GmbH
Emmy-Noether-Str. 10, 76131 Karlsruhe, Germany

When you visit our website, netcup collects various log files including your IP addresses. For details, please refer to the privacy policy of netcup: https://www.netcup.com/de/kontakt/datenschutzerklaerung.

Data Processing Agreement (DPA):
We have concluded a data processing agreement (DPA) with netcup GmbH. This ensures that netcup only processes the personal data of our website visitors based on our instructions and in compliance with the GDPR.

E-Mail Provider (Strato)

E-mail traffic and domain management are carried out via the servers of:

Strato AG
Otto-Ostrowski-Straße 7, 10249 Berlin, Germany

All e-mails sent to us are stored on Strato's servers. We have concluded a data processing agreement with Strato AG to ensure the security of your data.

Accounting via Papierkram.de

For our accounting, the creation of quotes and invoices, and the management of our customer base, we use the service Papierkram.de. The provider is odacer finanzsoftware GmbH, Konkordiastraße 22, 50667 Cologne, Germany.

If you send us an inquiry or conclude a contract with us, the master data you provide (e.g., name, address, contact details) as well as the order-related data (e.g., booked services, invoice amounts) are stored and processed on the servers of Papierkram.de in Germany.

Legal Basis:
Processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR (fulfillment of a contract) and Art. 6 para. 1 lit. c GDPR (fulfillment of legal obligations, e.g., retention periods under commercial/tax law).

Data Processing Agreement (DPA):
We have concluded a data processing agreement (DPA) with the provider in accordance with Art. 28 GDPR. This is a contract required by data protection law that ensures they only process our customers' personal data based on our instructions and in compliance with the GDPR.

Appointment Bookings via Cal.com

For scheduling appointments (e.g., simulator slots at events and trade fairs), we use the service Cal.com. The provider is Cal.com, Inc., 548 Market St, San Francisco, CA 94104, USA.

If you book an appointment via our website or a provided link, the data you enter (in particular your name, e-mail address, and the date and time of the appointment) will be transmitted to Cal.com and stored on their servers. This data is used by us exclusively for the organization, confirmation, and administration of the booked appointments.

The use of Cal.com is based on Art. 6 (1) lit. f GDPR. We have a legitimate interest in making the appointment booking process as user-friendly and efficient as possible. Furthermore, the processing serves the fulfillment of a contract or pre-contractual measures (Art. 6 (1) lit. b GDPR).

Data Processing Agreement: We have concluded a Data Processing Agreement (DPA) with Cal.com. This is a contract mandated by data protection law, which guarantees that Cal.com processes the personal data of our visitors only according to our instructions and in compliance with the GDPR.

For more information on how user data is handled, please refer to Cal.com's privacy policy: https://cal.com/privacy.

3. Data Collection on this Website

Server Log Files
The provider of the pages (netcup GmbH) automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL (the previously visited page)
- Host name of the accessing computer
- Time of the server request
- IP address

This data is not merged with other data sources. The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of their website – for this purpose, server log files must be recorded.

Contact Inquiries via E-Mail
If you contact us by e-mail, your inquiry including all resulting personal data (name, e-mail address, inquiry text) will be stored and processed by us for the purpose of processing your request and in the event of follow-up questions. We will not pass on this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

4. Your Rights (Rights of the Data Subject)

You have the right at any time to receive free information about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time at the address given in the imprint for this and other questions on the subject of data protection.

General Terms and Conditions (GTC)

for SimRacing Events & Simulator Rental (B2B)

Provider:
RacingHub, Owner: Martin Streile
Margarethenstraße 24
76185 Karlsruhe
Germany

Last updated: 01/2026

§ 1 Scope of Application

These General Terms and Conditions (GTC) apply exclusively to entrepreneurs within the meaning of § 14 BGB (German Civil Code), legal entities under public law, or special funds under public law.

These GTC apply to all contracts for the rental of racing simulators and the provision of support services between RacingHub, Owner: Martin Streile (hereinafter referred to as the "Provider") and the customer (hereinafter referred to as the "Client").

Deviating conditions of the Client will not be recognized unless the Provider expressly agrees to their validity in writing.

§ 2 Conclusion of Contract

Offers from the Provider are subject to change and non-binding. A contract is only concluded upon written order confirmation (via e-mail or mail) by the Provider or through the mutual signing of a contract.

Changes and collateral agreements must be made in text form.

§ 3 Services & Technical Requirements

The Provider shall make the simulators and accessories specified in the offer available for the agreed period and provide personnel for support/instruction (Instructor).

The Client is obliged to ensure the following conditions at the event location at their own expense:

If the setup cannot take place due to missing requirements on-site, the claim for remuneration remains valid, provided the Provider is not at fault.

§ 4 Prices, Payment, Cancellation

All prices are net prices plus the applicable statutory value-added tax (VAT).

Payment: Unless otherwise agreed, a deposit of 50% of the order value is due immediately upon conclusion of the contract (date reservation). The remaining amount is payable 14 days after the service has been provided.

Cancellation by the Client: If the Client withdraws from the contract, the following flat-rate cancellation fees apply:

The Client is expressly permitted to prove that the Provider has incurred no damage or significantly less damage than the demanded flat rate.

§ 5 Security, Briefing & Authority to Give Instructions

Briefing: Before starting to drive, a safety briefing will be given (verbally or via notice board). The instructions of the personnel must be strictly followed.

Right of Exclusion: The Provider is entitled to exclude persons from usage if:

A safety-related exclusion of individual persons does not entitle the Client to a reduction of the rental price.

§ 6 Technical Failures & Warranty

The Provider guarantees the functionality of the equipment at the beginning of the event.

Failure Policy (Pro-Rata): If the simulator cannot be used continuously for a period of more than 15 minutes during the event due to a technical defect for which the Provider is responsible (e.g., hardware defect, PC crash), the rental price will be reduced proportionally for the duration of the failure.

Failures caused by incorrect operation by the guests or third parties (e.g., power failure at the location, damage by a guest) do not entitle the Client to a reduction.

§ 7 Liability

Liability of the Provider: The Provider is liable without limitation in cases of intent and gross negligence as well as for damages resulting from injury to life, body, or health. In cases of slight negligence, the Provider is only liable for the breach of essential contractual obligations (cardinal obligations), whereby liability is limited to the typical, foreseeable damage. Liability for lost profits is excluded.

Liability of the Client: The Client is liable for all damage to the equipment caused culpably by them, their employees, or their event guests during the rental period.

§ 8 References & Media

The Provider is entitled to document the setup, the technology, and the general event atmosphere photographically and videographically for its own reference purposes (legitimate interest).

The Provider ensures that persons are not depicted in an identifiable manner (focus on technology, back view, etc.), unless explicit consent has been given by the depicted persons.

The Client can object in writing at any time to being named as a reference or to the use of images of their premises, provided there are legitimate confidentiality interests.

§ 9 Final Provisions

The law of the Federal Republic of Germany applies.

The place of jurisdiction is Karlsruhe, Germany, to the extent permitted by law.

Should a provision of these GTC be invalid, the rest of the contract remains valid.